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Call Management & Reporting

Dial By Name

Virtual PBX number system make it very easy for the employees to get connected to each other. Business Phone Services come with two feature Dial by Name and Dial by Extension. Phone service by WoWPBX will ensure that the calling among the employees will be effortless and, one can also opt for the customization options and can any employee without taking much of the time.

It operates in the following way:-

VoIP Phone

Dial by Name – It dials the call by recognize the name of the you are trying to reach out. One can use the keyboard or simply call out the name of the employee one wants to get the call connected to, in order to put the trait in use one has to either call out the first name or for the same the first three letters of the first name of the contacts and one important thing to consider is that the employee one is trying to dial should be saved in contacts

VoIP Phone

Dial by Extension – One can reach the employee just by dialing the extension and one will not be required to dial the complete number, the way to add the extension for the employees and for the department is done through admin of the network

VoIP Phone

How Dial by Name/ Extension will impact Business Phone - Dial by Name /Extension attribute by the WoWPBX has been arranged with the Business Phone service in order to quicken the process as one will not be required to manually look for the extension or the name in the saved contacts however the automated search will complete the call after confirming the apt destination and one will not have to wait for the personal meeting in order to carry out the work without any delay and it also helps in saving the time as for small conversation one will not be required to move from location to another

Call Recording

Call Recording

Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing.

Call Forwarding

Call Forwarding

Call Forwarding is the prominent feature of WoWPBX; this feature comes handy when the call lands on the number and that number is not available.

Music On Hold

Music On Hold

Keeping the customer on hold is not considered to be a good practice and lot of studies have shown that is what they are scared of when calling.

Call Conferencing

Call Conferencing

Call Conferencing is an amazing gadget that has proved to be an asset for the organization as it helps to communicate.

Call Routing

Call Routing

WoWPBX does not want to be just normal, we firmly believe in delivering the outstanding services.

Call Transfer

Call Transfer

Interactive voice response is one of the modish technology in today's time.

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WoWPBX firmly believes in providing high quality telephony which comprises of Hosted PBX and cloud hosted Business Phone system.

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