Call Waiting PBX

During the specific time zone there is a strong possibility that Business phones are occupied and more customers might want to speak to the representative, if you are running the business on the traditional phone then customer will hear the buzzy tone or message that their call cannot be reached now and at your end you will only get the notification of the missed call and might also loose the opportunity because of outdated technology this can be taken care with call waiting trait If you get the call waiting feature active this will ensure when the call is landing and if all the representatives are buzzy then the call will be added on the waiting queue and the representative will be informed of the same and the caller at the other end will be updated for the time which it will take to get the call through this will lessen the burden of getting the calls missed and in this case if the caller hung up the call it will come through as through the missed call . This feature in Wow PBX will improve the productivity as the calls can be managed aptly

Call Queue Management

In regards to get better services with hosted PBX, Wow PBX comes with the trait of Call Queue Management which will help you to manage the calls in well-organized manner. When the call flow is at the peak and the extensions which are on are limited, then the incoming call can be redirected to new extensions and the representative can handle the same and will handle the same on the priority basis

Call Recording

Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing,

CALL FORWARDING

Call Forwarding is the prominent feature of Wow PBX; this feature comes handy when the call lands on the number and that number is not available

CALL ROUTING

Wow PBX does not want to be just normal, we firmly believe in delivering the outstanding services. Customized Messages just adds to attain the same

MUSIC ON HOLD

Keeping the customer on hold is not considered to be a good practice and lot of studies have shown that is what they are scared of when calling

CALL CONFERENCING

Call Conferencing is an amazing gadget that has proved to be an asset for the organization as it helps to communicate between the employer and

Call Transfer

interactive voice response is one of the modish technology in today's time which is available with Wow PBX, as we are moving towards the western culture slowly and gradually

Best Customer Service Experience

Wow PBX has all what it takes you to provide the best customer service experience. Hosted PBX is based on softphone technology which is easy to go on and can be accessed on different devices as PC, laptop. Tablet or smartphone, we provide the flexibility to enable or disable the feature of call waiting